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In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected by dilapidated infrastructure, causing overcrowding and delays. With many parts of the system approaching or exceeding 100 years of age, general deterioration could be seen in many subway stations. By 2017, only 65% of weekday trains reached their destinations on time, the lowest rate since a transit crisis in the 1970s. To a lesser extent, New York City buses operated by the MTA were also affected. Both the subway and the buses are run by the New York City Transit Authority (NYCTA), a subsidiary of the MTA. A separate crisis at Penn Station affected the routes of the three railroad agencies that provided service into the station. Media outlets deemed these crises "the summer of hell".
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